Shipping Policy | Otherworld

Last updated: [2026-09-03] Thank you for shopping at Otherworld.

Processing Time

All orders are processed within 1–3 business days (exclude weekends & holidays). We ship from China.

Shipping Time

Estimated delivery times after carrier pickup:

• Japan,Korea: 7–14 business days
• Singapore, Malaysia, Thailand, : 6–12 business days
  
• Hong Kong SAR: 6–12 business days

Note: Shipping times are estimates only. Delays may occur due to customs inspection, holidays or carrier issues.

Tracking

Once your order ships, you will receive an email with tracking number.

Customs & Import Duties

Buyers are responsible for any import taxes, customs duties, VAT or customs clearance fees charged by your local country. We will not cover customs fees.

Undeliverable / Return to Sender

If parcel is returned due to wrong address, unpaid duty or failed delivery, customer is responsible for re-shipping cost.

Contact us: cochin4real@gmail.com